This page provides links to key documents and internal and external websites related to the quality enhancement of the student experience. 

Links to internal documents

Student Partnership Agreement 2020-22 The Student Partnership Agreement (SPA) sets out arrangements for student representation and engagement. It also includes priority activities for sessions 2020-21 and 2021-22. The SPA is updated regularly and signed by the Student President on behalf of the SU and the Principal on behalf of the University.

QMU Student Experience Strategy The Student Experience Strategy is concerned with the student learning experience and other aspects of the student experience that complement and support learning. The Strategy includes three priorities as set out below. These are inter-related and of equal importance. The Strategy is under review in 2020-21. We expect to publish the updated Strategy early in the academic year 2021-22.

Key priority: At QMU all students will have a transformative experience, enabled by outstanding learning and teaching and extra-curricular opportunities, to help them achieve their individual goals and meet the wider needs of society.

Key priority: At QMU we will take individual and collective responsibility for enhancing the student experience, placing student centred-learning and engagement at the heart of our thinking and practices.

Key priority: At QMU we will establish, maintain and contribute to communities and an environment within which our students can flourish and succeed.

Peer observation policy and forms The policy for peer observation at QMU and related forms. Peer observation is encouraged at QMU as a constructive and enabling staff development strategy. The attached forms can be used to record and learn from experiences.

QMU’s Learning and Teaching Framework was developed in November 2018. The Framework provides a reference point for staff, students and other stakeholders and can be used in a variety of ways. Programme teams are encouraged to engage with the Framework when preparing for validation or review but also more generally to support curriculum development on an on-going basis and to help students understand the QMU approach to learning and teaching.

External website links

Enhancement Themes The Scottish Enhancement Themes provide opportunity, through a programme of national activities, for the sector to reflect on current and future practice in Higher Education. Outputs from the Themes can be used to inform approaches to learning and teaching, as well as student support. The current Enhancement Theme, Resilient Learning Communities, was launched in 2020 and will run for three years. Within QMU, activities related to the Theme are co-ordinated by a cross-institutional Project Team, which is chaired by the Deputy Principal and reports to the Student Experience Committee. For further information on QMU's Enhancement Themes activity, please contact Dawn Martin, Secretary to the Institutional Project Team.

SPARQS The SPARQS development service supports institutions with student engagement in quality assurance and enhancement. Staff from the Division of Governance and Quality Enhancement and Students' Union at QMU work closely with SPARQS Development Advisers to monitor and improve student representation in all quality related activities.

 

Quality enhancement processes

The Scottish Quality Enhancement Framework includes five following inter-related strands:

  • A comprehensive framework of internal subject reviews in Scottish HEIs, with details of methodology delegated to institutions but including a clear role for the views of students, the use of trained reviewers and the involvement of external reviewers.
  • The publication of an agreed set of data provided by HEIs.
  • The systematic involvement of students at all levels in the institution, together with the training and support of student representatives and national surveys of the student experience. Support for student involvement is provided by sparqs, a national development service that provides training for student representatives and advice on student engagement in quality processes.
  • Quality enhancement activities, which take the form of a structured programme involving all Scottish HEIs and based on selected national enhancement themes for each year.
  • Enhancement led institutional review (ELIR), based on a five-year cycle, which provides information on the security of the institution’s procedures for the management of quality and standards and focused on the institution's strategic management of quality enhancement. QMU's most recent ELIR (April 2018) confirms that the University has effective arrangements for managing academic standards and the student learning experience and that these arrangements are likely to continue to be effective in the future.

Quality management processes and arrangements at QMU are continuously developing in line with the Quality Enhancement Framework. 

Contact the Quality Team